Privacy Policy - Notepilot

Last Updated: 2025

This Privacy Policy describes how NotePilot (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you interact with our website, services, and messaging programs, including when you provide your phone number and sign up to receive SMS messages from us.

By using our website or submitting your information, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name

  • Email address

  • Mobile phone number

  • Business or contact details

  • Form submission details

  • Support or inquiry messages

We may also collect limited technical data such as:

  • IP address

  • Browser type

  • Device information

  • Website usage analytics

Cookies or tracking tools may be used to improve site functionality and user experience.

2. How We Use Your Information

We use collected information for purposes including:

  • Providing and improving our services

  • Responding to inquiries and support requests

  • Sending service-related notifications

  • Operating our SMS messaging and communications program

  • Sending promotional and marketing messages about products, offers, and sales (where consent is provided)

By submitting your phone number, you agree that we may send:

  • Promotional and marketing SMS messages

  • Product and offer updates

  • Informational or account-related messages

Message frequency may vary. Message and data rates may apply.

3. SMS Messaging Program & Consent Disclosure

When you submit your phone number through our sign-up or contact forms, you acknowledge and agree to the consent language displayed on the page, including:

“By providing this phone number, you agree to receive text messages from NotePilot, including promotional and marketing messages about products, offers, and sales, as well as informational messages related to your account or inquiries. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. Consent is not a condition of purchase.”

Participation in the SMS program is voluntary.

Consent is not a condition of purchase.

4. Opt-Out Instructions

You may opt out of SMS messaging at any time by replying:

STOP

For assistance, reply:

HELP

After opting out, a confirmation message will be sent and you will no longer receive further texts unless you re-subscribe.

You may also contact us directly to request removal.

5. Data Sharing & Third-Party Services

We do not sell, rent, or share your mobile phone number or personal information with third parties or affiliates for:

  • marketing

  • promotional

  • or unrelated purposes

Your information may be shared only with trusted service providers who support our operations (such as SMS delivery platforms including Twilio) solely for the purpose of providing requested communications and services.

All vendors are required to protect your data.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to help protect your information from unauthorized access, disclosure, or misuse.

However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal information only for as long as necessary to:

  • fulfill the purposes described in this policy

  • comply with legal obligations

  • support legitimate business operations

Users may request data deletion where applicable.

8. Children’s Privacy

Our services are not directed to children under 13.
We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top reflects the most recent version.

Continued use of our services after changes indicates acceptance.

10. Contact Information

If you have questions about this Privacy Policy or our messaging program, contact us at: